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text-transform:uppercase; letter-spacing:.1em; text-align: center; } -->

Wednesday, September 2, 2009

ANTC 2009^^







Goal Setting

“Smart A”

Specific
Measurable
Achievable
Time
Agreed

Problem Solving

5w1h

Six step model

Gathering good info,
Getting to the root of the problem,
Raising the options,
Choosing the best solution,
Getting it solved

Ethical Decision Making
Value, Principles, Ethical Rules
Beliefs, Values, Action
Power responsible
Character knows the good,
Loving the good and Doing the good

7 paths to do the better decision

Stop and think,
Clarify goals,
Determine facts,
Develop options,
Consider consequence,
Choose,
Monitor & modify

Six Pillars of Character

Trustworthiness,
Respect,
Responsibility,
Fairness,
Caring,
Citizenship

Conflict Management

People,
Process,
Problem

Level of conflict

Discomforts,
Incidents,
Misunderstanding,
Tension,
Crisis

Values-Centered Leadership

'Who’ is more important than 'what'










Posted by mishao at 4:19 AM

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